The issues industrial machinery and equipment (IM&E) manufacturers face today might feel like the same challenges the industry has been dealing with for years, but the context in which these challenges exist have changed dramatically. Greater customer demand for configure-to-order (CTO) and engineer-to-order (ETO) products are just some of the contributing factors toward making manufacturing operations more complicated, while also adding complexity to an already over-extended supply chain. Additionally, the push for greater differentiation through project management and collaborative design; increasing emphasis on service opportunities; and innovative new business models, such as bill-by-consumption, are further shifting market dynamics to the point where IM&E manufacturers need to reevaluate how they do business.

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